Terms and Conditions

Effective Date: 10/5/2024

Welcome to Torest Y'all Souls Spa! By accessing and using our website (https://torestyallsoulsspa.ca) and services, you agree to comply with and be bound by the following Terms and Conditions. Please review these terms carefully, and if you do not agree with any of these conditions, please do not use our website.

1. Services

Torest Y'all Souls Spa offers a range of wellness and spa services. All services provided by us are subject to availability. We reserve the right to modify, replace, or discontinue any services at any time without prior notice.

2. Appointments and Cancellations

Booking: Appointments can be scheduled online or over the phone. Please ensure all booking information is accurate.

Cancellation Policy: We request at least 24 hours’ notice for any cancellations or rescheduling. Cancellations made with less than 24 hours' notice may result in a cancellation fee.

No-Shows: Failure to attend an appointment without prior notice may result in a fee being charged to your account or forfeiture of any deposits paid.

3. Payments and Pricing

Pricing: All prices listed on the website are in $CA and are subject to change without notice.

Payments: We accept various forms of payment, including credit/debit cards and any other methods indicated on the website. Full payment is required at the time of booking unless otherwise agreed upon.

Refunds: Refunds are only provided in cases where services were not rendered due to a fault on our part. No refunds will be given for missed appointments or services fully rendered.

4. Gift Certificates and Promotions

Gift Certificates: Gift certificates are non-refundable and cannot be exchanged for cash. They must be redeemed before their expiration date.

Promotions: All promotions and special offers are subject to availability and may not be combined unless otherwise stated.

5. Use of Website

By accessing our website, you agree to use it for lawful purposes only. You are prohibited from using the website to engage in any activity that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

6. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information when you visit our website or book our services.

7. Intellectual Property

All content, including text, images, logos, and graphics on the website, are the intellectual property of Torest Y'all Souls Spa. You may not reproduce, distribute, or create derivative works from any of the content without our written consent.

8. Limitation of Liability

Torest Y'all Souls Spa will not be held liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use the website, services, or any information provided by us.

9. Indemnification

You agree to indemnify and hold Torest Y'all Souls Spa harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the website or any violation of these Terms and Conditions.

10. Changes to the Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Canada. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts in Canada.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: Torest Y'all Souls Spa

Address: 47 Everoak Gardens SW, Calgary, Alberta T2Y 0C8, Canada

Phone no: (403) 371-1706

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